Exceptional Service
When you partner with us, expect trust, transparency, and reliability at every step.
The support received from my consultant was consistent, professional and supportive. I have never in all my years of contracting had the consistent support that I received from Beth at Keystream. Regular follows up were done to see how I was progressing. If I had any issues, I found the consultant approachable and empathetic. There was a true and genuine want for me to succeed in my role from the consultant. Fantastic advice and guidance on working in government and the public sector
Project Manager
Lizette
“Despite advertising the post “Data Engineering Coach” four times, we were unable to successfully recruit for the position. But, with the support from Keystream Analytics we were able to take a novel approach to our unique requirements to obtain a tailored solution. The sessions offered before agreeing to their services were a great opportunity to understand their approach and the value they bring, and we couldn’t be happier with the results.”
Deputy Head of Information Services, The Mid Yorkshire Hospitals NHS Trust
Jonathan Gee
CDS COO & Clinical Director were very impressed and thanked all involved for the hard work, so thank you to everyone involved from Keystream. They appreciated the team’s expertise in data management, their understanding of the healthcare sector, and their commitment to achieving tangible results.
Community Dental Service NHS
J Williams & M Woods
We were very impressed with the attention to detail and rapid turnaround of a viable solution by the digital team
Consultant Occupational Health Physician, London North West University Healthcare NHS Trust
Dr Shriti Pattani
“Keystream Analytics helped with numerous challenging NHS data projects. I was impressed by Keystream Analytics technical knowledge and patience with the projects and delighted with the results. Because of the success of the projects, DBTH NHS Trust is now able to report on wide ranging, complex data sets with the ability to drill down from Trust to divisional and specialty level via the dashboards. In the long term, this will help the Trust to identify gaps in our delivery capabilities. Thank you so much for all your work on this – Keystream Analytics have worked incredibly hard to get to where we are now and the light at the end of the Integrated Quality Performance Report (IQPR) tunnel is definitely in sight!”
Head of Performance, Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust
Julie Thornton MSc
All the staff I dealt with at Keystream were excellent, very helpful and supporting of my application and interview process with Horder Healthcare. Keeping me up to date with progress and advising of any questions that arose. Being the first time I have applied for a job in IT in the healthcare industry it was a little daunting, but I felt very prepared for the whole process.
IT Operations Lead
George Marks
Keystream are not only great to work with, but also know the industry really well. They knew I would be a good fit for the role based on my CV and I love it! the role and am really glad to have been placed where I am. They also have placed several other candidates within the community trust and they are all fantastic. I would turn to Keystream for another role, but I would also call them if I needed people. They care about the candidates, and also the organisations they place into. There is genuinely no problem too big and they always come back with answers to questions really quickly. I would recommend them time and time again.
Performance Manager
Christopher Pine
Throughout the process, I found James to be professional, polite, knowledgeable and a great listener. James talked me through the role in detail, which was a perfect match for my skill set and experience. He followed up with additional details and arranged a face to face meeting, all of which went well, and I expressed a firm interest in the role. He even came to visit me once I’d started, to check that everything was going ok. He was very considerate, and genuinely wanted to help – for example, he knew that my contract was due to come to an end, and proactively looked around to try and find me a new one. I felt that he was thinking firstly about my needs rather than treating me as a product, which is very important to me.
Project Manager
Reese McMillian
I began working with Karima in 2014, and it was obvious right from our first meeting that I was dealing with a true “people professional”. Fast-forward seven years, and we’ve worked together successfully on a number of public sector projects, where Karima’s keen eye and attention to detail has ensured a good fit on every occasion. I would have no hesitation in recommending Karima, to both candidates and clients looking for an effective solution to their recruitment needs.
Interim Head of Project Delivery, Hammersmith & Fulham
David Stoneman
I’ve had the great fortune to have worked with Karima on more than one occasion – on both sides of the contractor/client fence. I have always found her to be straightforward, reliable (she answers her ‘phone, returns calls, replies to messages and even keeps in touch on an ad-hoc basis!) and a friendly person to work with. I’d be more than happy to work with her again and can highly recommend her to others.
Senior Programme, Digital & Business Transformation Specialist, Bury Council
Mark Aspinall
Whilst other consultants sent generic candidates that do not seem specialised or targeted for the role, Karima sent three consultant profiles that were specifically targeted for the project and top notch in their relevant skills and experience, making me feel like I had a genuine choice to make between three high calibre individuals that were all great for the project. The constant liaison with Karima, the recruitment consultant on the project, allowed me to feel informed and reassured about the progress and the consistency in consultancy.’
Contracts Commissioning & Transformation Lead at Westminster, Westminster Council
Tabitha Eichler
Keystream help make the whole end to end process of recruitment, ongoing service delivery, invoicing and payment flow easy. They are very flexible and can tailor their processes to work best with your organisation. Attributes to decribe the service include professional, timely, excellent candidates, easily contactable. The excellent customer care continues post-placement. Keystream’s work ethic is very much what I would expect from a supplier.
IT Programme Manager, Croydon Health Services
Shanaz Sohal
I first came across KeyStream a couple of years ago as a candidate. From the outset, Alex understood my capabilities, experience and aspirations. His dedication went beyond my usual experience of recruitment, as he was focussed on building strong relationships and delivering excellent customer service. After that first positive experience, I have engaged with Keystream as a client to bring high calibre talent into my workplaces.
Head of IT, Horder Healthcare
Manish Chandaria
As a client, I’ve used Keystream for over 5 years, and every interaction I’ve had has been positive. They are really good at understanding what I need and consistently provide a good selection of candidates. The treatment of my candidates is also a measure of whether I continue to engage with a recruitment agency – and Keystream treats them impecably.
Performance Manager, NEL CSU
Client
We are very pleased with the quality of service Keystream provides. I sincerely appreciate the responsiveness and the way your staff conduct their business. They are always available to help with our staffing requirements and pull out all the stops to ensure they are fulfilled promptly and efficiently. I would highly recommended Keystream to other organisations and thank you for your continued expert support.
Head of IT, Hillingdon CCG
Client
Reputation is fundamental when delivering projects. Supplying reliable resources with the correct skill sets is an integral element in maintaining that reputation. Keystream have a proven track record every time I have needed a resource to assist in my projects.
Project Manager, NWL Collaboration of CCG’s
Client
Keystream provided an outstanding service and had a wealth of contacts to support the Trust in finding high caliber staff. The Trust has worked with Keystream for nearly 3 years and they have been very flexible in approach and understood our needs. Without their support, the Trust may not have been able to deliver some key commitments. I would highly recommend Keystream and they will be our first point of contact if the needs arise in the future.
Head of Performance & Analytics, James Paget University Hospitals NHS Foundation Trust
Client
During my 10 years of working within the NHS at senior management level I have engaged frequently with many organisations who provide specialist healthcare professionals to fulfil specific requirements for both short and long term projects within ICT. During that period of time I have utilised the services of Keystream Healthcare Resources. Keystream Healthcare Resources have constantly provided a high level of professional services. They have embraced the challenges that occur within an ever-changing NHS environment and have been flexible in their approach when accommodating diverse requirements. Keystream have been the ultimate professional at all times, and I would have no hesitation in recommending Keystream to any organisation.
Programme Manager, NEL Commissioning Support Unit
Client
We have worked with Keystream for a year and a half after a word of mouth recommendation. We find them very professional, flexible and knowledgeable about the market and the quality of candidates is excellent.
Head of People and Communications, Kaizen Reporting
Client
Having worked with Keystream as a client and a contractor I have found them to be at the top of the recruitment game. Great at dealing with difficult scenarios and always ready with a solution. Would highly recommend them to contractors and clients alike.
Head of Intelligence and Analytics, Surrey and Borders Partnership NHS foundation Trust
Client
Working with Keystream is a truly refreshing experience; they are there when I need them and they act fast and with extreme skill, but they don’t pester me when I’m not in a position to recruit. This approach to recruitment is wonderful, client-focused and refreshing, and I am glad to be their client.
Head of Performance, Data & Analytics, Marie Curie
Client
In many ways, Keystream’s brilliance in lies in the things they don’t do; they don’t bombard you with contact, they don’t press the hard sell on you, they don’t overwhelm you with CVs, they don’t send people who aren’t right for the job. As a busy manager, these things are very important to me. Instead, they focus on relationships with their clients and candidates. They are always ready when you need them, but not constantly driving you to hire more.
Head of Performance, Data & Analytics, Marie Curie
Client
I have worked with Keystream for some years now and I can genuinely say they have become the only supplier I like to use. Not only do they understand the more niche, technical aspects of the roles I require, but they have always provided outstanding candidates whom they know well.
Head of Performance, Data & Analytics, Marie Curie
Client
Karima placed me at my current client site. She provided good insight into the organisation before my interview and was great in keeping me up to date as the contract was finalised. I have every confidence that when I look for my next contract, Karima will be able to help me find it. Not only is she good at her job, but she’s a great person to talk to
Business Change / Project Manager , UK Ministry of Defence
Samara Timon
Throughout the process, I found Sam to be professional, polite, knowledgeable and a great listener. Sam talked me through the role in detail, which was a perfect match for my skill set and experience. He followed up with additional details and arranged a face to face meeting, all of which went well, and I expressed a firm interest in the role. He even came to visit me once I’d started, to check that everything was going ok. He was very considerate, and genuinely wanted to help – for example, he knew that my contract was due to come to an end, and proactively looked around to try and find me a new one. I felt that he was thinking firstly about my needs rather than treating me as a product, which is very important to me.
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Sam G
One of the best recruitment agencies I have come across. Not only you get repeated work, but they look after their contractors.
Desktop & Deployment Engineer
Mufaddal
I have been able to work on some very good interim opportunities with good clients thanks to Keystream. My relationship with James Leslie Smith has always been candid and productive and would recommend this agency to job seekers.
Performance Analyst
William
I would like write my gratitude about Keystream services. I am happily working as a contractor with their professional assist as my agency in the last 6 month. They are extremely professional and helpful. They have a great and kind helpful team, highly recommend them!
Service Desk Technician
Attila
Attentive, efficient and friendly. These are the key words that I can think of when describing the team at Keystream. Their specialist consultants worked with me diligently to place me with my first role. Whilst continuing to stay in contact and maintain correspondence during my posting, they ensured my well-being. They had designed a recruitment plan driven directly for my requirements, enabling me to access the industry’s top people and positions. I feel I have developed a long-term relationship with Keystream that truly has become invaluable. Highly recommended.
Business Support
Eudonni
Keystream have been absolutely brilliant to work with. I have been working with them over a year and they always do their absolute best for candidates. They are informative about the jobs they are putting you forward for. They keep in touch, but not so much as to hassle you – it is the perfect amount. They respond quickly if you have queries. Overall, I would recommend Keystream to potential candidates – they really are very good.
Performance Manager
Charlotte
I have worked with may recruiters in my employment roles over many years. Most just treat you like a number. With Keystream you get a sense of mutual respect and look out for your interests in post above and beyond the norm. Actively wanting me to retain them as my preferred agent, when I seek new opportunities.
IT Project Manager
Tarun
I have been using Keystream for 5 years now and their efficiency, professionalism and general high standards never cease to amaze me. I don’t even register with other agencies anymore because Keystream supply me with absolutely everything I require and to a standard I’ve never experienced at other Agencies.
EMIS Facilitator
Phil
Keystream have been extremely helpful, attentive and supportive, from the moment I was contacted, to supporting me through the interview process, to keeping me informed afterwards and pushing the client for a decision and throughout my contract. Keystream made it their priority to come and personally meet me on site, to see how I was settling in to meet my manager and director therefore the agent travelled many miles (from the SE (Kent) to Hereford near Wales that day. I have worked through Keystreams twice now and the staff have always been helpful and pleasant. I feel Keystreams understand my skills set, my knowledge and experiences and what I am looking for. I hope they can help with any future contracts.
Business Analyst
Ellie
The support received from my consultant was consistent, professional and supportive. I have never in all my years of contracting had the consistent support that I received from Heather at Keystream. Regular follows up were done to see how I was progressing. If I had any issues, I found the consultant approachable and empathetic. There was a true and genuine want for me to succeed in my role from the consultant. Fantastic advice and guidance on the healthcare and public sector
Project Manager
Lizette
Keystream have been very professional throughout the time I have been working with them. The staff are very friendly and helpful, and they had ensured that I was supported and updated at all times. Keystream always take the time in getting to know their candidates and liaise effectively giving advise where required, keeping me in the loop on potential developments or issues, working closely with you to help you feel supported throughout an assignment. They ensure that there is a direct point of contact with all staff willingly available to help you through any queries. You have been a pleasure to work with and a breath of fresh air in recruitment. I have been made to feel like a valued candidate by Keystream and I always look forward to working with you.
Programme Manager
Hasmita
I found Keystream very valuable for me being my second contract with them. I specially want to take the opportunity to praise James who is very much capable of what he is doing. As soon as my first contract finished, he found me a new contract with almost no time or effort! The best part is that I completely trust their team to represent me professionally in-front of their clients.
SystmOne Application Support Analyst
Muzamil
I cannot recommend Keystream highly enough. The commitment and passion of the entire team makes for an excellent service user experience. Keystream have helped me progress both my career and my business and are second to none. 2018 and was an enormously challenging year for me personally and professionally, Keystream were able to keep things moving when things were slow, they kept me positive and confident and most important they were really fundamental in helping me make informed decisions.
Business Analyst
David
All the staff I dealt with at Keystream were excellent, very helpful and supporting of my application and interview process with Horder Healthcare. Keeping me up to date with progress and advising of any questions that arose. Being the first time I have applied for a job in IT in the healthcare industry it was a little daunting, but I felt very prepared for the whole process.
IT Operations Lead, Horder Healthcare
Candidate
Keystream are not only great to work with, but also know the industry they recruited me to really well. They knew I would be a good fit for the role based on my CV and were not wrong. I love the role and am really glad to have been placed where I am. They also have placed several other candidates within the community trust and they are all fantastic. I would turn to Keystream for another role, but I would also call them if I needed people. They care about the candidates, and also the organisations they place into. There is genuinely no problem too big and they always come back with answers to questions really quickly. I would recommend them time and time again.
Performance Manager, Central Surrey Health
Candidate
Just a personal note from me to say thank you to all the engineers we have used for the project over the past couple of weeks. I have received complimentary comments from the Practice Managers and staff, they have attended appointments when they should have and returned to sites in emergency situations, when issues arose. Communication with all of them has been very good throughout the project.
Senior Project Support officer, NEL
Sue Cove
Although I hadn’t worked with Keystream before, as a PSL agency, I decided to test out two roles within my department. I set out my preferences for how I wanted the process to run, and Sam sent across a good selection CVs – from which I went on to hire both roles. I liked the way he operated – he gave me plenty of time to think carefully about the candidates he’d put forward, there was no incessant chasing, and we met a couple of times. The whole process was smooth and ultimately successful and I’d definitely use Sam and Keystream again.
Accounts Receivable Manager, InHealth
Simon Baker
I first worked with Keystream in 2013 when they helped us through a major resourcing crisis. Their rapid response and expertise helped ensure we were able to onboard 30+ displaced staff within days. Sadly, my experience with most other agencies has been very bad, with sales driven aggressive and underhand tactics used. Keystream are a breath of fresh air. They understand the healthcare industry, our business needs and budget constraints. Crucially, they are upfront when our expectations are unrealistic. Our experience of using Keystream has been excellent from start to finish, and they continue to help us find candidates that fit well into our organisation. I have recommended them many, many times and will happily continue to do so.
Head of Technical Services, Royal Free NHS Foundation Trust
Tony Rowlands
After negative experiences with other, big agencies who just hadn’t listened to my brief, Sam got in touch. He arranged time with me to take a brief, during which we had a detailed discussion about my precise requirements, what the work would involve, the skills and experience the candidate needed.
Senior Finance Manager, NHS Luton CCG
Asad Khan
Keystream have been fantastic in supporting InHealth with our IT and Finance recruitment. Alex and Sam have worked hard with our hiring managers to fill our difficult roles with the right candidates. Very pleased with their service and will continue working with them with our future roles.
Talent Acquisition Partner, InHealth Group
Emily Brown
“ I had an urgent need for key personnel to fill gaps in our service, and using interims was the most valuable option at that time. Bethany had established communications previously, having done her groundwork and pro-atively made contact. I knew that Keystream was already working for the Trust, had delivered and done a good job, so I was happy that Keystream understood the market, so I contacted Bethany when I was ready to move.
Head of Patient experience & Involvement, Royal Free London
Kunle Thomas
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