07.09.2023

Transforming EPR Training: Opportunities within the NHS

With technology evolving at a rapid pace, Electronic Patient Record (EPR) systems are becoming increasingly significant in reshaping our approach to healthcare.

However, with such transformative change come challenges. One critical yet often overlooked aspect is the approach to education, training, and support for these digital systems.

The Issue

Implementing an EPR isn’t just about new software; it signifies a complete shift in healthcare workflow and processes. However, a recurring oversight is that training programmes, integral to EPR success, sometimes don’t receive the attention they deserve.

Lack of effective training isn’t merely a system adoption issue. It impacts patient care and efficiency.

Why is Gold Standard Training Often Missed?

Several factors come into play:

  1. Budget Constraints: Quality training requires funding. However, this investment can yield significant returns in terms of efficiency and improved patient care.
  2. Tight Deadlines: Rapid EPR deployments can sometimes sacrifice thorough training.
  3. Underestimation: The complexity of EPR systems and their importance might not always be fully recognised, leading to a reduced emphasis on training.

Positive Disruption: A New Approach

Highlighting these inefficiencies isn’t about negativity. It’s about advocating for positive change. Here’s how we can make a difference:

  1. Prioritise Training: Recognise that robust training is an investment, not a cost. By ensuring staff are proficient with EPR systems, we solidify the foundation of patient care.
  2. Engage Stakeholders: It’s vital for everyone, from the boardroom to the frontlines, to understand the importance of comprehensive EPR training.
  3. Celebrate Successes: As NHS trusts adopt and excel in gold standard training, it’s important to share these successes as a model for others.

Conclusion

As we strive to unlock the full potential of EPR systems within the NHS, we are presented with a golden opportunity. By focusing on gold standard education, training, and support, we are not just optimising a system but enhancing the entirety of patient care. Let’s champion a new gold standard for EPR adoption in the NHS.

Latest insights

Integrated Care: Bridging the Digital Disconnect 

Recent discussions around NHS England’s digital transformation efforts have highlighted a growing challenge: while integrated care is the goal, the digital infrastructure supporting it remains fragmented. Interoperability issues, inconsistent adoption of technology, and a lack of cohesive strategy have resulted in a system that struggles to deliver on its promise of seamless, joined-up services.  Integrated…

January Reflections: Resolutions, Data, and the Art of Structuring Chaos

Every January, I start the year with a plan. A structured, well-thought-out roadmap for the year ahead. It begins with data collection—pulling information from different sources, categorising it, scaling options, and arranging them neatly into a structured list. I analyse, prioritise, refine. And then? Well, just like most well-intentioned plans, it all gets reshuffled, adjusted,…

Go Live Is Just the Beginning: Why Digital Success Depends on People

When it comes to digital transformation in healthcare, go live is often celebrated as a milestone, sometimes the milestone. But as we explored in our recent webinar, go live is far from the finish line. It is just the beginning of a much bigger journey. The real work starts after the switch is flipped, and…

Benefits are like Pokemon – you’ve got to catch them all!

I’ll be the first to admit, I may have over done it on the title. But there is a seriousness to the point I raise. In my experience, I have conversations with client teams who can tell me about all the “fantastic” work they are currently doing or plan to deliver but lack either all…

Go-Live is Just the Beginning: Realising the Full Potential of Digital Transformation in the Public Sector

For many organisations in the public sector, the go-live of a new digital solution is celebrated as the end of a long and complex journey. But in reality, reaching this milestone is only halfway. For a digital solution to deliver its true potential, it must be continually refined to align with the daily workflows of…

EPR and Patient Privacy: Balancing Accessibility with Security

Having worked with different EPRs globally for over a decade, I am deeply committed to driving digital transformation in healthcare as healthcare industry, with its direct impact on people’s lives, is too important to stay the same. A challenge I’ve frequently encountered is finding the right balance between ensuring accessibility and maintaining data security. While…

Webinar: Navigating EPR Complexity: Paths to Successful Implementation

In our recent Keystream webinar, experts Richard Yaldren and Andrew Spence-Evans shared their insights on how to navigate the complexities of Electronic Patient Record (EPR) implementation in the NHS. They explored strategies for building the right teams, promoting clinical engagement, and adapting to the unique challenges of digital transformation. Watch the full webinar here or…

Keystream Launches Consulting Practice to Drive Public Sector Digital Transformation

London, 1st October 2024 – Keystream is excited to announce the launch of its consulting practice, marking a significant milestone in its journey to support digital transformation across the UK Public Sector. This newly launched practice expands Keystream’s service offering beyond recruitment to provide comprehensive Digital, Data, and Technology (DDaT) solutions through expert advisory and project…

Optimising EPR Systems: Lessons from Léon Marchand’s Olympic Gold Medals

In my family, dinner is a sacred time. We gather around the table, savouring each moment together, with no distractions other than the delicious food before us. But on the 31st of July, our usual routine was joyfully interrupted as we crowded around the TV to watch Léon Marchand swim for Olympic gold—not once, but…

Empowering the NHS Workforce Amidst Digital Transformation

Recent efforts to introduce digital systems in the NHS have encountered challenges such as resistance to change, insufficient training, and a lack of user involvement in the design process. While the primary focus of the NHS’s digital transformation has been on implementing new technologies to enhance efficiency and patient care, these issues highlight the need…