01.10.2022
Keystream returns to HETT in 2022
Latest insights
Whatever you do, don’t wait, instead seize the moment!
Embracing the moment can be tricky for the public sector. With business-as-usual firefighting, multiple change projects on the go at any point in time, and major infrastructure programmes taking place all under the same organisation, navigating all of this is no small feat. So how do clients make sense of it all in a coherent…
Leadership Update at Keystream
[London, 07/04/2025] – Keystream today announces that Andrew Jukes, co-founder and Chief Operating Officer, will be stepping down from the business. Since co-founding Keystream, Andrew has played a pivotal role in shaping the company’s growth and operational strategy, helping to build a people-first culture and driving performance across both the recruitment and consulting divisions. Johnny…
On the Frontline of Change: My Role as Cutover Manager in an EPR Go-Live
In healthcare, change doesn’t happen in the background. It happens in real time, where patients are being treated, clinicians are making decisions, and every second counts. So, when we implemented a new Electronic Patient Record (EPR) system, it wasn’t just a digital upgrade. It was a major transformation in how care is delivered. As the…
Reflections from Rewired 2025
If there’s one message that echoed across Rewired 2025, it’s this: before digital transformation can succeed, the basics need to be right. That might sound simple, but in a climate of shifting structures, tighter budgets, and growing demand, it’s anything but. Across panels, keynotes, and informal conversations, it was clear the digital health community is…
Keeping NHS Care on Track: Why Improving Access is a Logistics Challenge, Not Just a Clinical One
The NHS 2025/26 Planning Guidance sets clear targets for improving elective, emergency, and cancer care. But if we’re serious about reducing waiting times and improving access, we need to shift our perspective. Right now, the focus is on clinical capacity – do we have enough doctors, nurses, beds, or scanners? While this is important, it…
Integrated Care: Bridging the Digital Disconnect
Recent discussions around NHS England’s digital transformation efforts have highlighted a growing challenge: while integrated care is the goal, the digital infrastructure supporting it remains fragmented. Interoperability issues, inconsistent adoption of technology, and a lack of cohesive strategy have resulted in a system that struggles to deliver on its promise of seamless, joined-up services. Integrated…
January Reflections: Resolutions, Data, and the Art of Structuring Chaos
Every January, I start the year with a plan. A structured, well-thought-out roadmap for the year ahead. It begins with data collection—pulling information from different sources, categorising it, scaling options, and arranging them neatly into a structured list. I analyse, prioritise, refine. And then? Well, just like most well-intentioned plans, it all gets reshuffled, adjusted,…
Go Live Is Just the Beginning: Why Digital Success Depends on People
When it comes to digital transformation in healthcare, go live is often celebrated as a milestone, sometimes the milestone. But as we explored in our recent webinar, go live is far from the finish line. It is just the beginning of a much bigger journey. The real work starts after the switch is flipped, and…
Benefits are like Pokemon – you’ve got to catch them all!
I’ll be the first to admit, I may have over done it on the title. But there is a seriousness to the point I raise. In my experience, I have conversations with client teams who can tell me about all the “fantastic” work they are currently doing or plan to deliver but lack either all…
Go-Live is Just the Beginning: Realising the Full Potential of Digital Transformation in the Public Sector
For many organisations in the public sector, the go-live of a new digital solution is celebrated as the end of a long and complex journey. But in reality, reaching this milestone is only halfway. For a digital solution to deliver its true potential, it must be continually refined to align with the daily workflows of…