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in the hyper-competitive world of B2B sales, recruiting top-tier sales experts has long been a challenge for organisations across Australia and beyond. Keen to drive double-digit sales growth?
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Articles for Sales candiates
Challenges of Delivering EPR Training in the NHS
In the vast, interconnected world of the NHS, the implementation of a new Electronic Patient Record (EPR) system isn’t just about technology. It’s also about ensuring thousands of professionals are equipped to utilise that technology to its fullest potential. Training managers sit at the helm of this mammoth task. Here are some of the pivotal…
The Value of Experience Centres in EPR Deployments
Experience centres help raise awareness and contribute significantly to successful implementation of Electronic Patient Record (EPR) systems in the NHS. Integrating these centers throughout the lifecycle of an EPR implementation delivers measurable benefits. Accelerating User Adoption Establishing experience centres well in advance of go-live is an excellent strategic move. These centres provide a safe and…
The Importance of User Guides and Quick Reference Guides
User guides and Quick Reference Guides (QRG’s) play a critical role in supporting the training process and enhancing staff competency in using new EPR systems. Reinforcing learning: User guides and QRG’s serve as valuable resources for staff to reinforce the knowledge and skills gained during awareness events and training sessions. These guides allow staff to…
Addressing the Resource Shortage in EPR Implementations: An Opportunity to Innovate
Digital transformation in the NHS has gathered significant momentum over the past few years. Electronic Patient Record (EPR) system implementations are at the heart of this transformation, promising to revolutionise patient care delivery through improved efficiency, accuracy, and accessibility of health information. However, as more and more NHS organisations embark on their EPR journey, a…
The Importance of Lesson Plan Development
Introduction Lesson plan development is a crucial component of the training process, as it helps to structure, organise, and deliver the content in a way that meets the specific needs of learners. This article discusses the importance of lesson plan development in EPR implementation training for the NHS. Ensuring training consistency and quality: Developing detailed lesson…
The Importance of a Robust Learning Management System
The role of technology in training and development of staff cannot be understated. For organisations, particularly in the NHS, where the training of a vast number of staff within tight timelines is not just an advantage but a necessity, the need for an efficient Learning Management System (LMS) is paramount. This article aims to shed…
The Critical Role of Super Users and Champion Users in NHS EPR Implementations
Introduction The success of any Electronic Patient Record (EPR) implementation within the NHS largely rests on the engagement and expertise of its users. Super Users and Champion Users play critical roles, and when utilised effectively, can significantly influence the success of an EPR implementation. This article examines their unique roles and the ‘gold standard’ approach…
Effective Go-Live Support for EPR Implementations
When large scale clinical system implementations reach the critical ‘cut-over’ and ‘go-live phases’, it is essential to have the right levels of support available to staff. However, it is equally important for organisations to understand what this entails. In my experience, most NHS organisations do not fully understand the complexity of and considerations that must…
Crafting a Comprehensive Training Strategy
Introduction Implementing an Electronic Patient Record (EPR) system within the NHS goes beyond merely adopting the latest technology. Success lies in establishing a comprehensive training strategy that effectively prepares the workforce to use the new system. This article explores 5 key components of a successful training strategy for EPR implementations. Role-Based Training EPR training needs…
The Importance of Digital Literacy
Introduction The terms ‘IT literacy’ and ‘digital literacy’ are often used interchangeably. However, understanding the distinction between the two is crucial to ensuring a successful EPR programme. This article will discuss the differences and importance of both IT literacy and digital literacy in the context of EPR implementations. Basic IT Literacy IT literacy generally refers…